Shipping
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
Shipping
- Complimentary ground shipping within 7 to 30 business days
- Next-day and Express delivery options also available
- See the delivery FAQs for details on shipping methods, costs and delivery times
Returns And Exchanges
- If you are not happy with a purchase you may return any unopened merchandise in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping
- Please note that we cannot accept items for return that have been opened or used. Also shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
Floki accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Floki features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
Our products are 100% authentic however if you are not happy with a purchase you may return any unopened merchandise in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping. Please note that we cannot accept items for return that have been opened or used. Also shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.